Amigo

Privacy Policy for Amigo

**Last Updated:** January 19, 2026

Introduction

Amigo ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Complete your user profile
  • Participate in community features
  • Contact us for support

This information may include:

  • Account Information: Name, email address, username, password (encrypted)
  • Profile Information: Educational background, subject preferences, profile picture
  • Academic Information: Study progress, subjects of interest, learning goals
  • Communication Data: Messages sent through the app's community features

Automatically Collected Information

When you use the App, we automatically collect certain information about your device and usage patterns:

  • Device Information: Device type, operating system version, unique device identifiers
  • Usage Data: App features accessed, time spent in the app, interaction patterns
  • Log Data: Error logs, crash reports, performance metrics
  • Local Storage: Preferences and cached data stored on your device

Files and Media

The App may access and process:

  • PDF Documents: Files you upload or select for study purposes
  • Images: Profile pictures or images shared in community features
  • Downloaded Content: Study materials and resources you save

How We Use Your Information

Provide and Maintain Services

  • Create and manage your account
  • Deliver personalized study content and recommendations
  • Enable community features and peer interactions
  • Process and respond to your requests and inquiries

Improve User Experience

  • Analyze app usage to improve features and functionality
  • Personalize content based on your preferences and study goals
  • Track study progress and generate insights
  • Optimize app performance

Communication

  • Send important updates about the App
  • Respond to your comments, questions, and support requests
  • Notify you about new features or community activities
  • Send educational content and study reminders (if enabled)

Security and Legal Compliance

  • Monitor and prevent fraudulent activity
  • Enforce our terms and conditions
  • Comply with legal obligations
  • Protect the rights and safety of our users

Data Storage and Security

Local Storage

The App uses local storage solutions including:

  • Hive Database: For efficient local data caching
  • SharedPreferences: For user preferences and settings
  • File System: For downloaded PDFs and media files

Data stored locally on your device remains under your control and is protected by your device's security features.

Remote Storage

User account data and synchronized content may be stored on secure servers. We implement industry-standard security measures including:

  • Data encryption in transit (HTTPS/TLS)
  • Secure authentication and session management
  • Regular security audits and updates
  • Access controls and monitoring

Data Retention

  • Account Data: Retained while your account is active and for a reasonable period after account deletion
  • Local Cache: Can be cleared at any time through your device settings
  • Backup Data: Retained according to our backup retention policies

Third-Party Services

The App may integrate with third-party services that have their own privacy policies:

Analytics and Performance Monitoring

We may use third-party analytics tools to understand app usage and improve performance. These services may collect anonymous usage data.

Cloud Services

We may use cloud service providers to store and process data. These providers are contractually obligated to protect your information.

PDF and File Processing

The App uses libraries to view and process PDF files locally on your device. These files are not automatically shared with third parties.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With Your Consent

  • Posting in community forums
  • Sharing study progress with peers
  • Connecting with other students

Service Providers

We may share data with trusted service providers who assist us in operating the App, subject to confidentiality agreements.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Your Privacy Rights

Access and Control

  • Access: View the personal information we have about you
  • Update: Modify your profile and account information
  • Delete: Request deletion of your account and associated data
  • Export: Request a copy of your data in a portable format

Preferences and Settings

  • Notification preferences
  • Community visibility settings
  • Data synchronization options
  • Local cache and downloaded content

Opt-Out Rights

You may opt out of:

  • Marketing communications
  • Non-essential notifications
  • Data analytics (where technically feasible)

To exercise any of these rights, please contact us at the email address provided below.

Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete such information.

If you are between 13 and 18 years old, you must have your parent or guardian's permission to use the App.

International Data Transfers

If you are accessing the App from outside Zimbabwe, please be aware that your information may be transferred to, stored, and processed in Zimbabwe or other countries where our servers are located. By using the App, you consent to such transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy in the App
  • Updating the "Last Updated" date
  • Sending you a notification (for material changes)

Your continued use of the App after changes are posted constitutes acceptance of the updated Privacy Policy.

Data Security

While we implement reasonable security measures to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security of your data.

Security Measures

  • Encrypted data transmission (HTTPS/TLS)
  • Secure authentication mechanisms
  • Regular security assessments
  • Prompt response to security incidents

Your Responsibility

  • Keep your password secure and confidential
  • Log out after using shared devices
  • Update the App to the latest version
  • Report any security concerns promptly

Permissions

The App may request the following permissions:

  • Storage: To save and access PDF files and study materials
  • Internet: To sync data and access online features
  • Camera (if applicable): For profile pictures or scanning documents
  • Notifications: To send study reminders and updates

You can manage these permissions through your device settings at any time.

Cookie Policy

The App may use local storage mechanisms similar to cookies to:

  • Remember your preferences
  • Maintain your session
  • Improve app performance
  • Analyze usage patterns

These are stored locally on your device and can be cleared through app settings.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@amigo.zw

App Support: support@amigo.zw

Address: Zimbabwe